About 1st 4 Garage Services
James Holland studied motor vehicle engineering for eight years and gained numerous City & Guilds qualifications before teaching car maintenance in Barking for over eighteen years. Once government funding was cut and the teaching unit closed down, James decided to move full time to vehicle repairs and open his own workshop.
James recognised the need for an honest and reliable vehicle repair business in the area and established 1st 4 Garage Services in late 1999 at a small unit in Redif House. The business grew and in 2005 moved into our current premises. After fifteen years of hard work, James decided it was time to take things a bit easier and sold the business to an existing employee in late 2015 whilst staying on, to this day, as an advisor and MOT testing manager.
We adhere to James’s principals to treat our customers honestly and fairly. Our qualified and experienced mechanics take pride in their work and customer service. We have a mechanic with over forty years experience permanently at reception desk who listens to your description of the vehicles fault and offers his expert advice. We won’t patronize or try to baffle you with the complexities - we explain the work clearly and concisely giving you as much information as you need to make an informed decision. We are aware of the need to be price competitive and always offer the best quote we can. Work is only carried out with your authorisation and parts which have been replaced are kept available for your inspection when the vehicle is collected.
We work with several local vehicle collection and delivery companies should you need that service.
We are a DVSA approved MOT testing station and take pride in that approval. We fully understand and respect our customers concerns when their MOT is due – it’s a worry for most people. However, the horror stories of failing an MOT over a blown bulb or worn wiper blade are put to rest at 1st 4. DVSA rules allow MOT stations to repair minor faults at the time of the MOT (known as a PRS) and we use that to provide our customers with the service they need.
Our business can only continue and improve if customers choose to use our services – we fully understand that. So we work hard to earn your trust and thereby gain your loyalty. Everything we do revolves around providing an ever improving and updated customer service – from cleaning the reception and workshop to investing in new equipment.
Approved by Trading Standards and The Good Garage Scheme, 1st 4 Garage Services offer a customer focussed service based on quality and technical competence. We maintain records of every job carried out and guarantee both our workmanship and the quality parts we use.
We appreciate and treasure all our customers - we’d very much like to appreciate and treasure you too. We really are 1st 4 Garage Services.